Travel advice

Know your options when travel goes wrong

Clear, practical guides for delays, cancellations, missed connections and denied boarding.

Flight Delay Compensation: When You May Be Eligible

Learn when a delayed flight may qualify for compensation, which arrival time matters, and what evidence to save before making a claim.

Understand the difference between a refund, rerouting, care and cancellation compensation after an airline cancels your flight.

Find out how a missed connection is assessed, why a single reservation matters, and what to do when the first delay breaks your itinerary.

Know the difference between volunteering and being involuntarily bumped, plus the compensation and rerouting questions to ask at the gate.

Compare the route coverage, currencies and claim paths under EU261 and UK261 after Brexit.